Trevin Chow

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Recently, some Microsoft Store customers have been reporting an issue with the ESD version of Windows Vista Ultimate 32-bit Upgrade SP1. It turns out that some customers were unable to install the bits after downloading and were failing at the product key activation.

After doing an investigation, it turns out there was a bug introduced in one of our recent configuration changes, which caused an older version of Vista (non-SP1) to be downloaded which didn’t work with the product keys that were issued.

The good news is that we have resolved the issue by updating the configuration so no one else should run into the issue! If you have encountered this issue, the problem can be resolved by re-downloading the software using link from your Microsoft Store Account.

To be clear, this only impacted the Windows Vista Ultimate 32-bit Upgrade SP1. Also, this is not a bug with Vista; it was an issue on the Microsoft Store site.

We apologize to all our customers that were affected by this.  If you continue to have problems, please contact our support team and we will do everything possible to help you resolve this.

For the first time ever, Microsoft will be allowing users to pay for and download copies of Windows Vista and Office 2007. Guess from where? Yup, you guessed right — Windows Marketplace! This big news has been covered in countless blogs and news stories this morning.

I’ve already told you how cool our Digital Locker technology is and why you should be looking first on Windows Marketplace for your software. We’ve sweetened the deal by makingVista and Office 2007 available for purchase and download on January 30, 2007.

If you’re planning on buying Windows Vista or Office 2007, come January 30, 2007, you can swing by WindowsMarketplace.com and get your copy immediately*.

*download times apply