Archive for the ‘bluehost’ tag
6 hour outage?
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You gotta love it when:
- your blog server has a failure causing a complete outage
- your webhosting company fixing it but coupling the resolution with ‘regular system maintenance’
- them not telling you it will take over 5 hours to come back online
I love bluehost, but this was ridiculous. I discovered my blog was down yesterday at 10:30pm and their 24/7 customer support essentially told me they forgot to notifiy me. When I told the CSR that I should have been notified once an ETA was established I was told:
Okay, we’ll make note in your file for next time.
You mean that’s not standard practice?! Hmm…
