Comments on: Introducing the Microsoft Store US http://trevinchow.com/blog/2008/11/13/introducing-the-microsoft-store-us/ Microsoft Group Program Manager and Seattle Photographer Mon, 15 Mar 2010 16:56:30 +0000 hourly 1 By: Dag Jacobsen http://trevinchow.com/blog/2008/11/13/introducing-the-microsoft-store-us/comment-page-1/#comment-3466 Dag Jacobsen Tue, 20 Jan 2009 07:23:40 +0000 http://trevinchow.com/blog/2008/11/13/introducing-the-microsoft-store-us/#comment-3466 The obvious question for a non-French/German/UK Europeean is when do you launch more widely ? In my case Norway ! Atleast for ESD (I can buy ESD software free of Norwegian salestax from overseas). The obvious question for a non-French/German/UK Europeean is when do you launch more widely ? In my case Norway ! Atleast for ESD (I can buy ESD software free of Norwegian salestax from overseas).

]]> By: Microsoft Opens a U.S. Marketplace and Offers the Ability to Download its Software | Tech Supersite Network http://trevinchow.com/blog/2008/11/13/introducing-the-microsoft-store-us/comment-page-1/#comment-3416 Microsoft Opens a U.S. Marketplace and Offers the Ability to Download its Software | Tech Supersite Network Sat, 13 Dec 2008 23:31:22 +0000 http://trevinchow.com/blog/2008/11/13/introducing-the-microsoft-store-us/#comment-3416 [...] downloads of its software, and offer remote access to product keys. According to Microsoft’s Trevin Chow; “There is no longer any need to pay for shipping costs and waiting for the big brown truck [...] [...] downloads of its software, and offer remote access to product keys. According to Microsoft’s Trevin Chow; “There is no longer any need to pay for shipping costs and waiting for the big brown truck [...]

]]> By: Trevin http://trevinchow.com/blog/2008/11/13/introducing-the-microsoft-store-us/comment-page-1/#comment-3375 Trevin Mon, 24 Nov 2008 10:13:09 +0000 http://trevinchow.com/blog/2008/11/13/introducing-the-microsoft-store-us/#comment-3375 <b>RalphF:</b> Thanks for the feedback. On the issue of telling you the download size prior to purchase, we are definitely working on that and will be adding that in a future release. As for the issue on the apparent high prices on Microsoft Store, check out my more recent blog post titled <a href="http://trevinchow.com/blog/2008/11/17/why-are-products-more-expensive-on-microsoft-store/" rel="nofollow">Why are products more expensive on Microsoft Store</a>, which should help provide insight into our pricing. RalphF: Thanks for the feedback.

On the issue of telling you the download size prior to purchase, we are definitely working on that and will be adding that in a future release.

As for the issue on the apparent high prices on Microsoft Store, check out my more recent blog post titled Why are products more expensive on Microsoft Store, which should help provide insight into our pricing.

]]> By: Microsoft se met à la vente en ligne pour sauver la planète | ReadWriteWeb France http://trevinchow.com/blog/2008/11/13/introducing-the-microsoft-store-us/comment-page-1/#comment-3365 Microsoft se met à la vente en ligne pour sauver la planète | ReadWriteWeb France Tue, 18 Nov 2008 11:21:14 +0000 http://trevinchow.com/blog/2008/11/13/introducing-the-microsoft-store-us/#comment-3365 [...] acheter en ligne et télécharger ne semble pas suffisante pour véritablement changer la donne : Microsoft conservera la clé d’activation de Windows ou du pack Office acheté en ligne pour q... (à condition d’être connecté à Internet), mais les tarifs de vente sur le site ne sont [...] [...] acheter en ligne et télécharger ne semble pas suffisante pour véritablement changer la donne : Microsoft conservera la clé d’activation de Windows ou du pack Office acheté en ligne pour q… (à condition d’être connecté à Internet), mais les tarifs de vente sur le site ne sont [...]

]]> By: RalphF http://trevinchow.com/blog/2008/11/13/introducing-the-microsoft-store-us/comment-page-1/#comment-3361 RalphF Mon, 17 Nov 2008 21:54:32 +0000 http://trevinchow.com/blog/2008/11/13/introducing-the-microsoft-store-us/#comment-3361 Two important issues for me: 1) On the experience: Microsoft Store looks nice, but on trial it seems to be missing an important bit of information that I tend to want to know prior to buying via download. It wasn't obvious how BIG the download was going to be and thus I (and I assume many others) would bail out of this experience part way through it. 2) On biz model/channel conflict: First thing I did was check Amazon. Office Home and Student 2007 was $85 versus $150 on store.microsoft.com. I realize you have a channel conflict issue here and you can't afford to piss off the biggest online retailer, so the question is left in my mind, who would buy MSFT products this way? And thus, why does MSFT need this direct online channel at all? Why not enable Amazon, etc. to sell via download as well? Cheers, Ralph Two important issues for me:

1) On the experience: Microsoft Store looks nice, but on trial it seems to be missing an important bit of information that I tend to want to know prior to buying via download. It wasn’t obvious how BIG the download was going to be and thus I (and I assume many others) would bail out of this experience part way through it.

2) On biz model/channel conflict: First thing I did was check Amazon. Office Home and Student 2007 was $85 versus $150 on store.microsoft.com. I realize you have a channel conflict issue here and you can’t afford to piss off the biggest online retailer, so the question is left in my mind, who would buy MSFT products this way? And thus, why does MSFT need this direct online channel at all? Why not enable Amazon, etc. to sell via download as well?

Cheers,
Ralph

]]> By: Microsoft opens online store | Floopus Blog http://trevinchow.com/blog/2008/11/13/introducing-the-microsoft-store-us/comment-page-1/#comment-3359 Microsoft opens online store | Floopus Blog Mon, 17 Nov 2008 16:56:00 +0000 http://trevinchow.com/blog/2008/11/13/introducing-the-microsoft-store-us/#comment-3359 [...] new United States site was introduced in a low key manner via the Blog of Trevin Chow, a Microsoft senior program manager. Although Microsoft already operates stores in Europe and Asia, [...] [...] new United States site was introduced in a low key manner via the Blog of Trevin Chow, a Microsoft senior program manager. Although Microsoft already operates stores in Europe and Asia, [...]

]]> By: techshitblog.com » Microsoft Opens a U.S. Marketplace and Offers the Ability to Download its Software http://trevinchow.com/blog/2008/11/13/introducing-the-microsoft-store-us/comment-page-1/#comment-3357 techshitblog.com » Microsoft Opens a U.S. Marketplace and Offers the Ability to Download its Software Mon, 17 Nov 2008 01:51:42 +0000 http://trevinchow.com/blog/2008/11/13/introducing-the-microsoft-store-us/#comment-3357 [...] downloads of its software, and offer remote access to product keys. According to Microsoft’s Trevin Chow; "There is no longer any need to pay for shipping costs and waiting for the big brown truck to [...] [...] downloads of its software, and offer remote access to product keys. According to Microsoft’s Trevin Chow; "There is no longer any need to pay for shipping costs and waiting for the big brown truck to [...]

]]> By: NBT: Quarta area per Microsoft Store: ora anche in USA http://trevinchow.com/blog/2008/11/13/introducing-the-microsoft-store-us/comment-page-1/#comment-3355 NBT: Quarta area per Microsoft Store: ora anche in USA Sun, 16 Nov 2008 23:01:13 +0000 http://trevinchow.com/blog/2008/11/13/introducing-the-microsoft-store-us/#comment-3355 [...] senior program manager e “fotografo di Seattle”, come si definisce - non ha esitato ad illustrare sul suo blog. Tra i vantaggi che Chow elenca ve ne sono alcuni davvero [...] [...] senior program manager e “fotografo di Seattle”, come si definisce – non ha esitato ad illustrare sul suo blog. Tra i vantaggi che Chow elenca ve ne sono alcuni davvero [...]

]]> By: Steve http://trevinchow.com/blog/2008/11/13/introducing-the-microsoft-store-us/comment-page-1/#comment-3354 Steve Sun, 16 Nov 2008 18:51:48 +0000 http://trevinchow.com/blog/2008/11/13/introducing-the-microsoft-store-us/#comment-3354 What's THAT supposed to mean? Of course the software works as expected. Software isn't programed to operate and function on it's own once it's installed is it? Because if it is, then we can take away the blame on the actual USERS instead and rightfully blame the software for not "working as expected." Eh? Otherwise, issues like that lye solely in the user configurations. If a person knows what they are doing, has their system set up correctly and everything works fine, installing any new software should present no troubles. So, in conclusion, I would have to say will the Users use the software as expected? Or will they try some out of line configuration or set up that will cause it to not work correctly? In hopes that most people are normal and don't go outside of that realm, MS develops and markets it's software for those kinds of people, I would think. So in which case, it has always worked without any troubles for me. As for as "On sale." Everyone's lookin' to save a buck or not spend a little more aren't they? This country is so cheap anymore I swear. But let's stay focused. We're talking about "software." Software just doesn't go "On Sale" until something better comes out to replace it. So, if it is on sale, it's probably 'out dated.' What’s THAT supposed to mean? Of course the software works as expected. Software isn’t programed to operate and function on it’s own once it’s installed is it? Because if it is, then we can take away the blame on the actual USERS instead and rightfully blame the software for not “working as expected.” Eh? Otherwise, issues like that lye solely in the user configurations. If a person knows what they are doing, has their system set up correctly and everything works fine, installing any new software should present no troubles. So, in conclusion, I would have to say will the Users use the software as expected? Or will they try some out of line configuration or set up that will cause it to not work correctly?

In hopes that most people are normal and don’t go outside of that realm, MS develops and markets it’s software for those kinds of people, I would think. So in which case, it has always worked without any troubles for me.

As for as “On sale.” Everyone’s lookin’ to save a buck or not spend a little more aren’t they? This country is so cheap anymore I swear. But let’s stay focused. We’re talking about “software.” Software just doesn’t go “On Sale” until something better comes out to replace it. So, if it is on sale, it’s probably ‘out dated.’

]]> By: Dean http://trevinchow.com/blog/2008/11/13/introducing-the-microsoft-store-us/comment-page-1/#comment-3353 Dean Sun, 16 Nov 2008 16:01:53 +0000 http://trevinchow.com/blog/2008/11/13/introducing-the-microsoft-store-us/#comment-3353 Two relevant questions, here...will MS's applications actually WORK AS EXPECTED, and will the words "ON SALE" EVER appear in this new "store?" I doubt it, on both issues. Yawn! Nothing's changed, really, except now MS has added a new trumpet to it's brass section! Two relevant questions, here…will MS’s applications actually WORK AS EXPECTED, and will the words “ON SALE” EVER appear in this new “store?” I doubt it, on both issues. Yawn! Nothing’s changed, really, except now MS has added a new trumpet to it’s brass section!

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