6 hour outage?
If you're new here, you may want to subscribe to my RSS feed and follow me on Twitter. Thanks for visiting!
You gotta love it when:
- your blog server has a failure causing a complete outage
- your webhosting company fixing it but coupling the resolution with ‘regular system maintenance’
- them not telling you it will take over 5 hours to come back online
I love bluehost, but this was ridiculous. I discovered my blog was down yesterday at 10:30pm and their 24/7 customer support essentially told me they forgot to notifiy me. When I told the CSR that I should have been notified once an ETA was established I was told:
Okay, we’ll make note in your file for next time.
You mean that’s not standard practice?! Hmm…
![[Post to Twitter]](http://trevinchow.com/blog/wp-content/plugins/tweet-this/icons/tt-twitter.png){kind=icon}
Related posts:
I’m with bluehost too. That’s strange because I think they usually overexplain every downtime?
mel
3 Apr 07 at 9:14 am
good post i must appericate it.
ahmed
6 May 07 at 9:33 pm
I believe Bluehost has upgraded their servers to Quad processors server. Is the problem still happening ?
thanks.
BestHosting
10 Mar 08 at 7:00 am
Haven’t had an outage since I wrote this post!
Trevin
10 Mar 08 at 7:16 am
Dreamhost is not that great, lots of outages lately.
How is BlueHost these days?
Koral
12 Jun 08 at 5:46 am